• Case title
    Eskom initiated OI: Pilot case study
  • Description
    It focuses on value creation by using external resources at Eskom as a case company.
  • Abstract on the method
    Through this OI pilot project, Eskom wanted to ascertain how well Eskom was doing with its own thinking in terms of innovative ideas compared to the innovation space outside Eskom’s boundaries, and was open to the discovery of truly innovative ideas.Two approaches to OI were available to Eskom, namely (i) develop and leverage a local OI eco-system; and(ii) tap into the global NineSigma OI network. The decision was to go with both approaches depending on the challenge. Eskom followed an OI project methodology with the following phases:(i) DEFINE;(ii) CONNECT; (iii) EVALUATE;and(iv) ACQUIRE;and aligned temporary committees to this OI methodology.
  • Link
  • Country
    ZA
  • Case nature
    descriptive
  • OI considered
    coupled
  • Key question
    why_organisation, what_practices, how_implemented, what_effects
  • Key industry
    services
  • Teaching level
    bachelor, master
  • Outcome
    successful
  • Keywords
    Crowdsourcing, Eskom, Open innovation